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Privacy Policy

Last Updated: January 2026

1. Information We Collect

We collect the following information to provide you with our dairy and fresh fruits delivery services:

Name and contact details (phone number, email)

Delivery address and location data

Order history and preferences

Payment information (processed securely via Razorpay)

Device information for app functionality

2. How We Use Your Information

Your information is used for:

Processing and delivering your orders

Managing your subscriptions

Sending order updates and delivery notifications

Providing customer support

Improving our services and app experience

Sending promotional offers (with your consent)

3. Data Security

We take data security seriously: • All payment transactions are processed through Razorpay's secure payment gateway • We do not store your card details on our servers • Your personal data is encrypted and stored securely • Access to your data is restricted to authorized personnel only

4. Information Sharing

We share your information only with: • Delivery partners (name, address, phone for delivery) • Payment processors (Razorpay) for transactions • Service providers who assist our operations We never sell your personal information to third parties.

5. Location Data

We collect location data to: • Verify delivery address accuracy • Provide real-time delivery tracking • Check service availability in your area You can disable location access in your device settings, but this may affect delivery services.

6. Push Notifications

We send push notifications for: • Order confirmations and updates • Delivery status and arrival alerts • Subscription reminders • Special offers and promotions You can manage notification preferences in app settings.

7. Your Rights

You have the right to: • Access your personal data • Update or correct your information • Delete your account and data • Opt-out of marketing communications • Request data portability Contact us to exercise these rights.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Order history is kept for 2 years for reference. You can request account deletion at any time.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us.

10. Account Deletion

You can delete your account at any time from the Profile section. When you delete your account: • All personal data will be permanently removed • Order history will be anonymized for record-keeping • Active subscriptions must be cancelled first • Wallet balance must be used or withdrawn • This action cannot be undone To delete your account, go to Profile → Delete Account.

11. Contact Us

For privacy-related queries or concerns: 📧 Email: [email protected] 📞 Phone: +91 98981 46462 We will respond to your request within 48 hours.

By using our app, you consent to this Privacy Policy. We may update this policy periodically, and changes will be notified through the app.